Virtual Conference: Converging Workforce Intelligence with Social Analytics

Join me Thursday, March 1, at 11am eastern, as I present:People Insights 2.0: Opportunity at the Confluence of Workforce Intelligence and Social Analytics,” sponsored by HR.com and the Institute of Human Resources (IHR) Community for Social Media and Employee Communication.


Session Description:

The use of enterprise social networking platforms is on the rise as organizations look to these emerging tools to facilitate employee collaboration, knowledge sharing, increased engagement, improved productivity, and even to foster fundamental shifts in culture. As more and more employee interactions take place within these enterprise collaboration tools, new and interesting data emerges about employees, teams, projects, goals, content and other aspects of the enterprise.

This new data, gleaned through analysis of the activities within the collaboration platform, includes insights into how people work and collaborate, the type and quality of content that is contributed and leveraged in the community, the effectiveness of different communications, the degree to which individuals are perceived as leaders or followers, and much more. The emergence of this new data drives much richer insights into the workforce of the organization. It enables social intelligence infusion into traditional talent management processes, such as performance, calibration, succession and retention.

Combining social and workforce analysis enables People Insight 2.0.

In this session, we’ll look how organizations can leverage the opportunities of People Insight 2.0. We’ll cover the tools used and opportunities stemming from the analysis of network connections, community activity, sentiment analysis, employee reputation management, and others. We’ll also explore the ways by which this social data can increasingly be incorporated into workforce analytics and workforce planning platforms for a more holistic view of the workforce.

We’ll review use cases and provide practical tips for how you can immediately apply these new social workforce insights to your talent management initiatives, transforming your people processes for better business results.

Who Should Participate:

All HR Professionals; anyone responsible for internal enterprise social networking and collaboration (such as HRIT/IT leadership); anyone responsible for workforce analytics and/or workforce planning initiatives.

What You Will Learn:

  • How and why to augment your current workforce analytics with social data;
  • The tools and methodologies that are available to help you capture and understand the data in your social networking platforms;
  • Why the static employee profile is insufficient for the way we do business today; and
  • How your talent management processes must evolve to incorporate social workforce analysis.

This session is part of a Virtual Conference sponsored by HR.com and the Institute for Human Resources (IHR), the certification arm of HR.com. Register for this event to select the webcasts you’d like to attend, including the one above

(Note: You will be redirected to a login page for HR.com, a free social networking site for HR professionals. If you are not yet a member of HR.com, this link will enable you to register for free membership and then to register for this session.)

Getting to Workforce Planning 2.0 with Social Network Analysis (Updated 4/12/12)

WSR_Dec11Jan12(4/12/12 Update:  You can now download the full article from the bottom of this post)

Subscribers to IHRIM’s Workforce Solutions Review will find the December 2011/January 2012 issue dedicated to Strategic Workforce Planning.  Be sure to check out this article on leveraging insights derived from social network analysis (SNA) to get more from your workforce planning initiatives.  An excerpt from this article is included here.

“With the increased adoption in social networking technologies comes a concomitant increase in the amount and types of data available on individuals and teams. This includes information such as how they work and collaborate, the type and quality of information that is shared, the effectiveness of their communications or the degree to which they are perceived as leaders or followers, and much more. The emergence of these new data components – essentially the collection of the social components of an individual’s profile – should raise some important questions for HR leadership with regard to your workforce planning and intelligence strategies.

  • Are you prepared to leverage this new information and incorporate it into your planning strategies?
  • Can you have an effective workforce planning strategy without an understanding
    of the connectedness and engagement of your people?
  • Can you identify and plan for the future leaders of your organization if your focus incorporates only the formal, and not the social aspects (such as degree of real influence) of your current and future workforce?

Existing approaches to workforce planning are at a 1.0 level in a world of 2.0 processes.

Workforce planning (WFP) 2.0 would entail the incorporation of a much broader view of individuals and their networks, and as a result would require the incorporation of social network analysis (SNA) to provide the necessary insights to inform workforce planning decisions.

Incorporating the information gleaned from SNA into all  aspects of talent management processes enables HR to bolster the success of its workforce planning initiatives. A few examples include the following:

  • Use SNA to help you identify early flight risks.
    Who’s disconnected in the networking paradigm? Whose level of engagement within the network (posting, sharing feedback, etc.) has dramatically dropped from previous periods? These potential flight risks can affect assumptions in your workforce planning scenarios.
  • Bring new life to your 9-box analysis.
    Comparing performance to potential, or performance to compensation, are common practices amongst most human capital management (HCM) software solutions today. When you can look at engagement quotient, network collaboration scores and other SNA measures against performance, and use this as inputs into future potential, you have a much richer picture of the future potential of individuals and teams.
  • Ensure effective onboarding.
    The outcomes of your workforce planning scenarios will often involve the recruitment of new staff and transfers within the organization. Accelerate the success of your staff in their new roles through social collaboration, mentors,
    communities of practice and other initiatives that link people to expertise and knowledge. Use SNA to monitor and measure their activity and make course corrections as indicated by the analysis.
  • Improve retention strategies.
    Make sure that you consider the connectedness of individuals in your retention/workforce planning strategies. Think twice before downsizing so as not to decimate your best-connected networks!

Beyond Connectivity Analysis
Network connections are just the tip of the iceberg when it comes to SNA. Evolve your SNA strategy by augmenting it with additional evaluation criteria for a more holistic view of the enterprise and, hence, better decision-making. For example…”

 

You can download the full article here:  Getting to Workforce Planning 2.0 with Social Network Analysis

Join me Dec. 8 on Episode 128 of HR Happy Hour: The Consumerization of HR

Join me this week as I join as a guest speaker on Steve Boese’s HR Happy Hour blogtalk radio show.

HR HappyHour

Sponsored by Aquire

Call in 646-378-1086
Follow the conversation on Twitter – hashtag #HRHappyHour

Listen live on the show page here, on the call in listener line above, or use the widget player embedded in the the HRHappyHour home page.

Episode Overview From Steve Boese:

It used to be that technologies were invented and popularized first in giant organizations or in large government and university research labs, before these new inventions and ideas could begin to influence and impact the private citizen. Access to information and computing power tended to be scarce, expensive, and highly protected.

Fast forward to today, where the internet, mobile access, social networks and other factors have combined to shift the flow of technological change and progress. Now, individuals have access to tools, platforms, networks, ideas, and each other in unprecedented ways, and in a manner that is changing the way we work, and the way the HR organization of the future will have to adapt and support their companies.

Joining us to tackle these questions will be Yvette Cameron from Constellation Research who will provide insights from Constellation’s latest research and their ongoing investigation of the Future of Work and its impact on people, processes and technologies. Yvette has a true passion for disruptive technologies in people processes, and doesn’t hold back when it comes to the responsibility of HR in driving transformation change across the organization. Join us for an engaging look into the future of work, and the resulting future of HR as it faces unprecedented levels of change.

It will be a fun evening and I hope you can join us!

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